Why e-Commerce Leader Shopify Uses hCaptcha

Shopify uses hCaptcha for many different applications, from protecting logins to stopping bots from hoarding limited-release goods.

Bot attacks are on the rise. The ecommerce industry experienced one of the greatest upticks in bot related attacks in 2021, culminating in a 135% increase from 2020. Companies within the industry have struggled with the increased volume and growing sophistication of these threats. 

Shopify, a leading global e-commerce company that powers 1.7 million businesses in 175 countries, needed a solution that would prevent bots from hoarding inventory during flash or limited-release sales. To address this issue, Shopify wanted to supply their customers with a powerful bot protection solution that offered superior flexibility and features like:

• Completely customizable challenges to complement customer brands
• Superior flexibility to adapt to threats via custom threat models
• Rapid integration with internal systems for fine-grained control and metrics
• Unlimited scalability for extremely popular limited release sales
• Localization in over 110 languages

After considering many solutions, Shopify chose hCaptcha to protect its customers and their shoppers from threat actors.

“Why did we choose hCaptcha? No one else could deliver on the features and performance we needed. They got us up and running quickly, and our merchants love the experience."

-- Alex M., Product Manager at Shopify.

Read the full Shopify Customer Case Study to learn more.