How to Contact Us

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Support

What is hCaptcha?

If you are visiting hCaptcha for the first time, it is important to understand what our service does.

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We provide anti-bot and anti-fraud security services that run on many other websites and apps.

This means you might see our logo on those sites or apps when you sign up, login, or make a purchase. This logo lets you know that the site is protected by hCaptcha.

You should contact the website or app operator directly for questions about their services or purchases you make with them. We cannot provide support on these topics.

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When to contact hCaptcha support

If you have a question about the hCaptcha service itself, e.g. how to integrate it into your website, or you are having an issue with our challenge interface when interacting with it on another site, then you may contact support via email.

If you would like to report a bug or other technical issue, please see our instructions here to collect debugging info.

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How to Contact Sales

What is hCaptcha?

If you are visiting hCaptcha for the first time, it is important to understand what our service does.

‍

We provide anti-bot and anti-fraud security services that run on many other websites and apps.

This means you might see our logo on those sites or apps when you sign up, login, or make a purchase. This logo lets you know that the site is protected by hCaptcha.

You should contact the website or app operator directly for questions about their services or purchases you make with them. We cannot provide support on these topics.

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Sales

Integrating hCaptcha into your own website or app

If your goal is to stop bot attacks and other automated or human abuse, we have tools that are right for you.

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Enterprise

hCaptcha Enterprise is a complete security platform used by many of the world's largest online services. It provides sophisticated threat detection and response at scale, fully passive No-CAPTCHA options, SOC support, and more.

If you are interested in the Enterprise service, you can get a demo or start a no-obligation pilot today via this form.

Alternately, you may contact us via email to discuss your needs.

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Pro

hCaptcha Pro is a simple-to-use security service with low user friction that you can enable in minutes.

You can sign up for a free trial of hCaptcha Pro, or purchase it via the dashboard if you already have a free account.