List of Subprocessors

Last updated: July 27, 2022.
Effective: July 27, 2022.

This page lists current subprocessors for the hCaptcha Enterprise service.

Currently Active

Infrastructure

Amazon Web Services, Inc. (Global). Services provided: Amazon Web Services.
https://aws.amazon.com/security/
https://aws.amazon.com/compliance/
https://aws.amazon.com/compliance/data-privacy/

Cloudflare, Inc. (Global). Services provided: Cloudflare.com.
https://www.cloudflare.com/privacypolicy/
https://www.cloudflare.com/gdpr/introduction/

Microsoft Corp. (Global). Services provided: Microsoft Azure.
https://docs.microsoft.com/en-us/azure/security/fundamentals/protection-customer-data
https://www.microsoftvolumelicensing.com/DocumentSearch.aspx?Mode=2&Keyword=DPA
https://docs.microsoft.com/en-us/legal/gdpr

Effective: September 1, 2021. Infrastructure Addition
Fastly, Inc. Services provided: Fastly CDN and edge compute.
https://www.fastly.com/privacy/
Note: applies only to opted-in Enterprise customers at this time.

Effective: July 27, 2022. Infrastructure Addition
Alibaba Cloud US LLC. Services provided: Alibaba Cloud.
https://www.alibabacloud.com/help/en/legal/latest/privacy-policy
Note: applies only to opted-in Enterprise customers, only for Mainland China end users.


Ephemeral Service Telemetry
Note: does not apply to all customers. For example, IP Blinding or other advanced privacy or security option customers (e.g. Secure Virtual Tenancy customers or those with Edge Blinding enabled) are entirely excluded from any potential "PII" ever entering telemetry systems, even an IP address.

Hound Technology, Inc. (Global). Services provided: honeycomb.io.
https://www.honeycomb.io/privacy
https://www.honeycomb.io/security

Mezmo, Inc. (Global). Services provided: mezmo.com.
https://www.mezmo.com/privacy-policy

Support
Zendesk, Inc. (Global). Services provided: Zendesk.com.
https://www.zendesk.com/company/customers-partners/privacy-policy/

Mailgun Technologies, Inc. (Global). Services provided: Mailgun.com.
https://www.mailgun.com/privacy-policy/

Upcoming additions

No upcoming additions scheduled at this time.

Removals

Infrastructure
IBM. (Global). Services provided: IBM Cloud.
https://www.ibm.com/cloud/compliance

Effective September 1, 2021.