List of Subprocessors

Last updated: July 27, 2022.
Effective: July 27, 2022.

This page lists current subprocessors for the hCaptcha Enterprise service.

Currently Active

Infrastructure

Amazon Web Services, Inc. (Global). Services provided: Amazon Web Services. https://aws.amazon.com/security/
https://aws.amazon.com/compliance/
https://aws.amazon.com/compliance/data-privacy/

Cloudflare, Inc. (Global). Services provided: Cloudflare.com.
https://www.cloudflare.com/privacypolicy/
https://www.cloudflare.com/gdpr/introduction/

IBM. (Global). Services provided: IBM Cloud.
https://www.ibm.com/cloud/compliance

Microsoft Corp. (Global). Services provided: Microsoft Azure.
https://docs.microsoft.com/en-us/azure/security/fundamentals/protection-customer-data
https://www.microsoftvolumelicensing.com/DocumentSearch.aspx?Mode=2&Keyword=DPA
https://docs.microsoft.com/en-us/legal/gdpr

Effective: September 1, 2021. Infrastructure Addition
Fastly, Inc. Services provided: Fastly CDN and edge compute.
https://www.fastly.com/privacy/
Note: applies only to opted-in Enterprise customers at this time.

Effective: July 27, 2022. Infrastructure Addition
Alibaba Cloud US LLC. Services provided: Alibaba Cloud.
https://www.alibabacloud.com/help/en/legal/latest/privacy-policy
Note: applies only to opted-in Enterprise customers, only for Mainland China end users.


Ephemeral Service Telemetry
Note: does not apply to all customers. For example, IP Blinding or other advanced privacy or security option customers (e.g. Secure Virtual Tenancy customers) are entirely excluded from any potential "PII" ever entering telemetry systems, even an IP address. Please contact your account representative for more information if required.

Hound Technology, Inc. (Global). Services provided: honeycomb.io.
https://www.honeycomb.io/privacy
https://www.honeycomb.io/security

LogDNA, Inc. (Global). Services provided: LogDNA.com.
https://www.logdna.com/privacy-policy

Support
Zendesk, Inc. (Global). Services provided: Zendesk.com.
https://www.zendesk.com/company/customers-partners/privacy-policy/

Mailgun Technologies, Inc. (Global). Services provided: Mailgun.com.
https://www.mailgun.com/privacy-policy/

Effective: September 1, 2021. Infrastructure Addition
Fastly, Inc. Services provided: Fastly CDN and edge compute.
https://www.fastly.com/privacy/
Note: applies only to opted-in Enterprise customers at this time.

Effective: September 1, 2021. Infrastructure Addition
Fastly, Inc. Services provided: Fastly CDN and edge compute.
https://www.fastly.com/privacy/
Note: applies only to opted-in Enterprise customers at this time.

Effective: September 1, 2021. Infrastructure Addition
Fastly, Inc. Services provided: Fastly CDN and edge compute.
https://www.fastly.com/privacy/
Note: applies only to opted-in Enterprise customers at this time.

Upcoming additions